In the delightful realm of baked goods, a local bakery was appreciated for its scrumptious cakes and pastries but struggled to gain new customers due to limited online visibility.
Despite their mouth-watering menu and top-quality service, the bakery was getting lost in the local search results, which was affecting their potential to attract walk-in customers and online orders.
Goals and Objectives
The bakery’s primary objectives were to enhance its online visibility, increase footfall and online orders, and rank higher in local search results, specifically in Google’s local 3-Pack and Google Maps.
Strategies and Tactics
Our strategy involved Google My Business optimization, local keyword strategy, promotional campaigns, and leveraging user-generated content.
Google My Business Optimization: We fine-tuned the bakery’s GMB listing with updated information, enticing photos of the bakery and its baked treats, and regular posts about new menu items and seasonal specials.
Local Keyword Strategy: We performed comprehensive local keyword research to find the search terms that potential customers might use. These keywords were then incorporated into the bakery’s website content and GMB listing.
Promotional Campaigns: Understanding the power of promotions in the food industry, we launched time-bound online promotional campaigns, offering discounts on bakery favorites to stimulate interest and customer visits.
Leveraging User-Generated Content: Recognizing that customers often share their food experiences online, we encouraged customers to share their bakery visits on social media, tagging the bakery and using a unique hashtag. These posts were then featured on the bakery’s GMB listing and website, providing social proof and engaging content.
Our local SEO strategy was executed, with ongoing performance review and modifications based on data insights and local food trends.
Results and Metrics
Our local SEO strategy saw significant results within five months:
Conclusion and Learnings
This case study shows the effectiveness of a well-executed local SEO strategy in the food and beverages industry. The substantial increase in footfall and online orders, attributable to enhanced online visibility, validates the success of our approach.